Gail Warrander was a lawyer in the City of London and then for Reuters. Drawn by an advert in The Economist, she left ‘the big smoke’ to help with the EU-funded economic reconstruction effort in Kosovo. After three years working on infrastructure and privatisation projects, Warrander switched to working directly for the business community of Kosovo, running her own commercial law firm in Kosovo, and working extensively with foreign and local investors. After a Sloan Masters at London Business School, she joined the UK Department for International Development (DFID), which subsequently became the Foreign Commonwealth and Development Office. Warrander currently lives in South Africa, working as an economic development professional for the UK. A co-author of Bradt’s Kosovo guide (now in its fourth edition), she is a keen mountain biker and snowboarder, and speaks fluent German, French and Albanian plus basic Serbian.